Your Sub-Account Subscriptions Now Stay in Sync With Plan Changes

What's New

If you sell SaaS plans through a sub-account, your customers' subscription details inside that sub-account now automatically update whenever they upgrade or downgrade their plan. Previously, only the subscription record behind the scenes was updated — the copy shown in your sub-account stayed on the old plan.

Why It Matters

You can now trust that invoices sent from your sub-account always show the correct product, price, and tax for your customer's current plan. This means no more mismatched invoices or incorrect charge amounts after a customer changes their subscription.

Note

• This update applies to upgrades and downgrades made going forward. Subscriptions that were already out of sync before this change will only be corrected the next time that customer upgrades or downgrades.